There is a new centralised process for managing transport for those patients who are confirmed positive for COVID-19 which applies to both inpatients and outpatients.

If you need to arrange transport for a patient please contact 0300 790 0256 which is a number managed by East of England Ambulance Service NHS Trust (EEAST).

EEAST are co-ordinating the transportation of COVID-19 positive patients across the region, so this applies to all patients regardless of which CCG they fall under. They will require certain medical information at the point of booking, therefore it’s important that someone who can answer questions about the patient books the transport. If you have any queries please contact Genny Bailey in the CUH Patient Transport Office.